Talent.com
Enterprise Technology Executive Support Engineer
Enterprise Technology Executive Support EngineerFanDuel • New York, NY, US
serp_jobs.error_messages.no_longer_accepting
Enterprise Technology Executive Support Engineer

Enterprise Technology Executive Support Engineer

FanDuel • New York, NY, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including : America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE : FLUT).

THE POSITION

Our roster has an opening with your name on it

The Enterprise Technology Executive Support Engineer is responsible for delivering elite, white-glove technical services to FanDuel's most senior leaders—including the CEO, Executive Leadership Team (ELT), and Board Members. This role ensures seamless IT experiences through a blend of deep technical expertise, exceptional communication skills, and a high level of discretion. You'll act as the go-to IT partner for our executive team, providing both strategic and hands-on technology support to maximize productivity and minimize disruptions.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN

Everyone on our team has a part to play

  • Executive Support : Provide end-to-end, high-priority IT support for the CEO, C-suite, and other key executives, ensuring a proactive and personalized technology experience at all times.
  • White-Glove Service : Deliver concierge-level support with discretion, professionalism, and a service-first mindset. Handle sensitive, complex issues with urgency and care.
  • Technology Mastery : Own and manage support for devices, collaboration tools, and mobile tech—particularly across Microsoft O365, Jamf, Intune, macOS, and Windows platforms.
  • AV & Event Coverage : Ensure flawless execution of board meetings, town halls, and virtual events by overseeing and managing AV setups and collaboration platforms (Zoom, Teams, Slack).
  • Office & Travel Support : Serve as the primary technology partner for executives during onsite meetings and travel, including occasional offsite conference support and mobile tech setup.
  • Lifecycle Management : Handle onboarding / offboarding, identity / access provisioning, and device management for executive users.
  • Escalation Management : Act as the first and last line of IT support for execs. Collaborate with internal teams to swiftly resolve complex issues beyond frontline capabilities.
  • Relationship Management : Build trusted, professional relationships with executives and their assistants. Understand personal workflows, communication styles, and tech preferences.
  • Security & Compliance : Ensure executive devices and usage align with company security policies, including MFA, device encryption, and endpoint management standards.
  • Knowledge Sharing : Create and maintain documentation for executive tech setups and workflows. Contribute to process improvement and team upskilling initiatives.

THE STATS

What we're looking for in our next teammate

  • 5+ years of experience in customer-facing IT roles, with at least 3 years dedicated to supporting C-level executives or VIPs.
  • Deep knowledge of Microsoft O365, Intune, and Jamf for device and identity management.
  • Mastery of both macOS and Windows systems, with a knack for troubleshooting across platforms.
  • Outstanding verbal and written communication skills tailored to executive audiences.
  • Comfort and confidence working in high-pressure, high-visibility environments.
  • Ability to adapt quickly, manage sensitive information with discretion, and maintain professionalism at all times.
  • Familiarity with endpoint security, MFA, MDM, and enterprise collaboration tools.
  • Bonus points for certifications such as JAMF 200+, Microsoft Certified Professional, or Apple Certified IT Professional.
  • Availability to work onsite up to 5 days per week and travel with executives as needed.
  • Participation in an on-call rotation for urgent executive support outside normal business hours.
  • PLAYER BENEFITS

    We treat our team right

    We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits , pet insurance, and more - check out all our benefits here : FanDuel Total Rewards .

  • Benefits differ across location, role, and level.
  • FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

    The applicable salary range for this position is $94,000 - $118,000, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits : medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

    LI-Hybrid

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Technology Support Engineer • New York, NY, US

    Job_description.internal_linking.related_jobs
    Enterprise Account Executive

    Enterprise Account Executive

    Astound • New York, NY, United States
    serp_jobs.job_card.full_time
    Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected wi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Support Engineer

    IT Support Engineer

    VirtualVocations • Newark, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Support Engineer to provide technical support as the first point of contact for employees. Key Responsibilities Serve as the initial point of contact for IT support ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Enterprise Account Executive

    Enterprise Account Executive

    Tennr • New York, NY, US
    serp_jobs.job_card.full_time
    As an Enterprise Account Executive you close deals by understanding the customer, understanding the product and making magic happen. The Tennr product is great, but people are stubborn and tend to n...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Executive, Enterprise

    Account Executive, Enterprise

    Alloy • New York, NY, US
    serp_jobs.job_card.full_time
    Have opportunities at Alloy sent directly to your inbox.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Solutions Engineer, Enterprise

    Solutions Engineer, Enterprise

    Scale AI, Inc. • New York, NY, United States
    serp_jobs.job_card.full_time
    Scale plays a vital role in the development of AI applications.Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies be...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Support Engineer II

    Technical Support Engineer II

    VirtualVocations • Jamaica, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Engineer II - German Speaking.Key Responsibilities Provide technical support for the Intelligent Agreement Management (IAM) and associated services R...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Enterprise Account Executive

    Enterprise Account Executive

    SPECTRUM • New York, New York, United States
    serp_jobs.job_card.full_time
    This role requires the ability to work lawfully in the U.Do you want to use your B2B sales expertise to highlight how our technology solutions simplify client businesses? You can do that.Ready to g...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Support Engineer

    Technical Support Engineer

    VirtualVocations • New York, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Engineer I to provide advanced technical support for healthcare products.Key Responsibilities Provide self-directed support and resolution for technic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Technical Support Engineer

    Senior Technical Support Engineer

    VirtualVocations • Yonkers, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Technical Support Engineer Lead.Key Responsibilities Independently triage and resolve complex Tier 2 cases Lead root cause analysis and corrective action planni...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Technical Support Engineer - Keystone

    Senior Technical Support Engineer - Keystone

    NetApp • NY, United States
    serp_jobs.job_card.full_time
    NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers iden...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Junior Support Engineer

    Junior Support Engineer

    VirtualVocations • Newark, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Junior Support Engineer to provide technical support and assist in resolving operational issues. Key Responsibilities : Respond to and troubleshoot issues reported by mon...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Support Engineer

    Support Engineer

    VirtualVocations • Paterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Support Engineer to provide technical support to customers through live chat.Key Responsibilities Take ownership of customer-reported issues and ensure resolution Rese...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Reliability Engineer

    Customer Reliability Engineer

    VirtualVocations • Paterson, New Jersey, United States
    serp_jobs.job_card.permanent
    A company is looking for a Customer Reliability Engineer to ensure the stability and performance of solutions while providing technical escalation support for customers.Key Responsibilities Serve...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Emerging Enterprise Account ExecutiveUnited States, Denver; United States, New York

    Emerging Enterprise Account ExecutiveUnited States, Denver; United States, New York

    Dataiku • New York, NY, US
    serp_jobs.job_card.full_time
    Emerging Enterprise Account Executive.Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, mode...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    System Support Engineer

    System Support Engineer

    VirtualVocations • Yonkers, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a System Support Engineer to assist in customer onboarding and troubleshooting in a remote setting. Key Responsibilities Facilitate new customer onboarding and troubleshoo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Account Executive

    Enterprise Account Executive

    VirtualVocations • Newark, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enterprise Account Executive for the East region, USA.Key Responsibilities Prospect and manage a defined set of enterprise accounts (5,000+ employees) within the assig...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Advanced Technology Executive-Staffing

    Advanced Technology Executive-Staffing

    Zones • New York, NY, US
    serp_jobs.job_card.full_time
    When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one : Zones – ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Emerging Enterprise Account Executive

    Emerging Enterprise Account Executive

    Amplitude • New York, NY, US
    serp_jobs.job_card.full_time
    Emerging Enterprise Account Executive.Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,300 customers, including Atlassian, NBCUnive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Executive Support Technician

    Executive Support Technician

    VirtualVocations • Paterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an Executive Support Tier 3 Technician.Key Responsibilities Provide high-level IT support to executives, addressing complex technical issues across various systems Act a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Federal Customer Support Engineer

    Federal Customer Support Engineer

    VirtualVocations • Jackson Heights, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Federal Customer Support Engineer.Key Responsibilities Act as a primary support resource for federal customers, troubleshooting data-centric security solutions Provide...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted