Medical Receptionist - Patient Experience Specialist

Medical Receptionist - Patient Experience Specialist

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

No work on holidays or night shifts so you can have a normal / regular life balance

Work in "happy medicine"; treating patients who are excited about improving their lives

An opportunity to work in the growing fast paced world of aesthetics

A small practice feel, with big company support

Key Responsibilities :

• Customer Service / Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next days patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Skills / Qualifications :

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.