Pharmacy Operations Manager
WalgreensMarietta, GA, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionResponsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws / regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology / process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing / compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Maintains PTCB certification through the designated PTCB training program and / or state required certification / registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store / pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Previous people management / leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
Pharmacy Operations Manager
Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
- Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
People & Performance Management
Training & Personal Development
Communication
External Basic Qualifications
Preferred Qualifications
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
This role will remain open until filled.
To review benefits, please click here jobs.walgreens.com / benefits
Employment Type : Full-time
Job Function : Retail
Store Type : Non-Specialty
Campus Req? : No
Store : 01646-MARIETTA GA
District : 721-MARIETTA GA
Common Location : 23 S MARIETTA PKWY SW,MARIETTA,GA,30064-03288-01646-S
Full District Office Address : 2580 SANDY PLAINS RD,MARIETTA,GA,30066
serp_jobs.job_alerts.create_a_job
Operation Manager • Marietta, GA, US
Job_description.internal_linking.related_jobs
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team.In this role, y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
A company is looking for a Pharmacy Diversion Program Manager.Key Responsibilities Leads the development and maintenance of the Medication Diversion Prevention Program (MDPP) across various healt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Manager Of Service Line Imaging Operations.Join the only health system in Georgia with five Magnet-designated organizations four hospitals and the first ambulatory care facility in Georgia and th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Career Opportunities At Northside Hospital.Northside Hospital is award-winning, state-of-the-art, and continually growing.
Constantly expanding the quality and reach of our care to our patients and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Children's is one of the nation's leading children's hospitals.No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow.We'r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Must Submit a Cover Letter, explaining their experience with understanding of application of P & L's to the business setting.
Dental Operations Manager – Marietta Dentist | Unlimited Earning Pot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Prior Auth Tech I takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorizati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Value Based Care Management Operations Manager.The Value Based Care Management (VBCM) Operations Manager will report to the Director of Clinical Care Operations, consistently directing and overseei...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Regional Manager Of Operations.CHE is a premier provider of behavioral health services with more than 500 clinicians in 12 states.
We are a multispecialty clinical group dedicated to increasing acce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Senior Manager, Pharmacy Benefit Management (PBM) Client Experience, Remote.Key Responsibilities Lead and mentor a team of Client Experience Managers focused on client ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
LoadUp is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers.We pride our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Are you a results-driven healthcare leader passionate about operational excellence and high-quality patient care? We are seeking a.
This role is essential in ensuring a seamless, efficient, and comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
Our unique business model combines the personal touch of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Manager Of Service Line Imaging Operations.At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Emory Healthcare Job Opportunity.At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities.
ensures efficient pharmacy workflow and a positive...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Firsthand supports individuals living with SMI (serious mental illness).Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians.Our teams focus on me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Operations Manager, DFT4
AmazonAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Arizona Licensed Pharmacy Manager
VirtualVocationsNorcross, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager / Nuclear Medicine Operations
Emory HealthcareAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager,Professional Service Operations
Northside HospitalAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Nurse Manager- Outpatient Oncology Clinic-Marietta
Wellstar Health Systems, Inc.Austell, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager Clinical Operations
Children's Healthcare of AtlantaAtlanta, GA, USserp_jobs.job_card.full_time
Operations Manager
Atlanta Emergency Dentist / Marietta DentistMarietta, Georgia, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Pharmacy Tech I
US Tech Solutions, Inc.Atlanta, GA, USserp_jobs.job_card.temporary
- serp_jobs.job_card.promoted
Operations Manager, VBCM- Remote
SharecareAtlanta, GA, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Regional Manager of Operations
CHE ServicesAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Pharmacy Benefit Management Manager
VirtualVocationsDecatur, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Pharmacy Relationship Manager
America's Pharmacy Group, LLCAtlanta, GA, USserp_jobs.job_card.full_time
Fulfillment Operations Manager
LoadUp TechnologiesAlpharetta, Georgia, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Operations Manager
CVS HealthCartersville, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Clinical Operations Manager
ttg Talent SolutionsAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Manager, Revenue Cycle
Guardian Pharmacy ServicesAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Service Line Imaging Operations
Emory HealthcareAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sr Manager, Operations
Emory HealthcareAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Pharmacy Operations Manager
WalgreensAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Community Operations Manager
FirsthandMorrow, GA, USserp_jobs.job_card.full_time