Assistant Shop Manager
The Assistant Shop Manager supports the Hardware Repair Manager in overseeing personnel and day-to-day shop operations. This role focuses on staff management, scheduling, and ensuring that technicians have the resources they need to succeed. The Assistant Shop Manager helps maintain a positive, efficient workplace while ensuring alignment with CleanSpark's policies and goals.
Key Responsibilities
- Supervise and manage shop staff, including Leads and Technicians, ensuring accountability to company standards
- Lead the hiring process for technician and lead positions, including interviewing, evaluating, and selecting candidates
- Support performance accountability by documenting issues, providing coaching and feedback, and escalating when appropriate
- Conduct performance monitoring and contribute to reviews by evaluating staff achievements, identifying gaps, and recommending development plans
- Oversee onboarding and training of new employees to ensure they understand policies, safety practices, and repair procedures
- Ensure consistent compliance with SOPs, workplace standards, and safety / ESD protocols
- Support logistics operations and ensure adequate stock of tools, parts, and repair materials to meet production needs
- Foster a positive work environment by addressing employee concerns, maintaining morale, and encouraging teamwork
- Manage day-to-day personnel administration, including documentation and reporting
- Coordinate with Leads to align staffing and workflow with operational goals and quality standards
- Additional duties as assigned
This role requires professionalism, respect, strong communication, and the ability to work well with others in a team-oriented, inclusive environment.
Required Qualifications
High school diploma or GED24 years of experience in a supervisory or management roleStrong leadership and people management skills, including hiring, coaching, and performance evaluationDemonstrated experience managing employee relations, including administering corrective actions while promoting a respectful, team-oriented work environment.Proficiency in scheduling, documentation, and administrative recordkeepingStrong organizational and prioritization skills with the ability to align staffing levels, inventory needs, and production timelines.Proven ability to address employee concerns and performance matters with approachability, fairness, and professionalism.Excellent interpersonal and communication skills with the ability to collaborate effectively across departments and levels of the organization.Proactive and dependable, with a focus on maintaining team morale and accountabilityAbility to work on-site and complete physical tasks such as lifting up to 75lbs, standing for extended periods, or operating equipment as neededReliable self-transportation. Some off-site work and / or travel to facilities may be required.Preferred Qualifications :
Associate or bachelor's degree in business, operations, or related fieldSupervisory experience in a repair, warehouse, or manufacturing environment$65,000 - $75,000 a year
CleanSpark is an Equal Opportunity Employer. It provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.