Sales Training and Enablement Manager

Sales Training & Enablement Manager

The role of the Sales Training & Enablement Manager is to develop and implement strategic plans for Sales learning and development to ensure the maximum effectiveness and productivity of the sales organization. They will collaborate with Go to Market leadership and cross-functional leaders to develop training curriculum and programs to improve industry, market, and specific role and product knowledge of the Sales organization. Reporting to the Vice President of Sales Operations, this individual will conduct analyses and interviews to identify training needs and gaps to develop programs and strategies that drive the sales organization to perform at their full potential. This individual will be responsible for implementing these newly developed programs, developing content in partnership with subject matter experts and lead training to grow and improve sales team competency and effectiveness. They will need to have a strong working knowledge of all systems the Sales team uses daily to meet their job requirements. Additionally, they will collaborate across the organization to understand best practices and leverage learnings to improve Go to Market processes and sales team competency, productivity, and effectiveness.

Partner with Go to Market leadership team to develop a long-term (annual and multi-year) training strategy and develop qualitative and quantitative metrics to measure success. Ex : Win rates, Content Usage, Knowledge Retention, etc.

Work with Sales and HR leadership on open sales positions to effectively build and plan an onboarding program that accelerates time to competency, productivity, and effectiveness for all sales roles.

Partner with the Sales leadership team to determine which types of training programs will be most beneficial and impactful to sales team members on a monthly, quarterly, and annual basis.

Assist with the on-going development, training, and reinforcement of standard work for all sales roles.

Define, plan, and execute continuing education programs that drive sales productivity for all sales roles and solicit feedback driving continuous improvement from sales reps and leadership team.

Lead building agenda and facilitate continuing education / content creation at quarterly and annual sales meetings.

Have a strong working knowledge of IT systems used by the sales team and train how to use and optimize to drive increased productivity.

Utilize and review innovative technologies (AI, Conversation Intelligence, etc.) for training, including personalized learning techniques and tools, and make recommendations for continuous improvement to Sales Leadership

Own and manage Sales Training & Enablement Technology Solutions (Highspot).

Any other duties as assigned.

Education & Experience

A bachelor's degree is required. Advanced degree is preferred.

Proven record of 8+ years of sales training & enablement responsibilities.

Ability to work independently to problem-solve with input on the more complex situations.

Healthcare / Software Industry experience is preferred.

Software Sales process experience is required.

Ability to occasionally (15% or less) travel - nationwide.

Learning Management System (LMS) knowledge and experience.

Highspot experience is preferred.

Other Knowledge, Skills, Abilities or Certifications :

Initiative-taker and independent thinker

Excellent interpersonal and communication skills

Demonstrated written, listening, and verbal communication skills required.

Analytical thinker; analytical

Demonstrated presentation skills

Proficiency with Microsoft Office applications