Post Market Quality Supervisor

Maintaining Corrective And Preventive Actions

Maintains the Corrective and Preventive Action (CAPA) and Non-Conforming Product Systems. Responsible for overseeing and direction of the Quality System Coordinator.

Primary Responsibilities

• Directs activities to resolve all internal / external complaints. This will be done by providing appropriate documentation, risk assessment, routing, corrective and preventive action evaluations, letter preparation, problem solving assistance and FMEA assessments.
• Works with the Quality System Coordinator to ensure they have the necessary support or backup related to the functions of that position.
• Participates in Customer audits and ISO registrar QMS audits and provides support for resolving resulting action items.
• Provides assistance to teams in resolving quality corrective actions.
• Prepares quality alerts, customer information, or any relevant information for posting in the production area. Directs activities to ensure this information is routinely rotated and other postings are included to maintain interest.
• Actively engages with other departments to support complaint investigations; lead investigations, observe production activities, interview Subject Matter Experts, etc.
• Provides back up functions for the Quality Manager when requested.

Supervisory responsibilities : (location specific)

Basic Qualifications

Education and / or Experience : Bachelor's degree or four years related experience and / or training; or equivalent combination of education and experience.

Preferred Qualifications

Working Conditions