Director of Product - Employee Experience

About The Role

Aptia is seeking a digital product leader to shape and scale our employee-facing experienceincluding our web platform, mobile app, and employee communication capabilities. As Director of Product, Employee Experience, you will define and drive the strategy for how users interact with Aptia's offerings across digital touchpoints.

This role sits at the intersection of design, technology, and behavior - focused on creating intuitive, inclusive, and engaging experiences that support employees throughout their benefits journey. You'll be responsible for delivering consumer-grade usability, personalization, and content that drives understanding, adoption, and impact. This is a hybrid role in our new office in Lake Mary, FL for a minimum of 3 days in office per week.

What You'll Be Doing

Own the product vision, roadmap, and execution for Aptia's digital employee experience, spanning web, mobile, and personalized communications

Lead cross-functional collaboration across Product, Design, Engineering, Content, and Operations to deliver experiences that are elegant, scalable, and high-impact

Conduct user research and leverage analytics to deeply understand employee needs, pain points, and behaviors

Prioritize features and capabilities that enhance moments that matter - onboarding, life events, benefit decisions, and everyday support

Drive personalization, accessibility, and relevance in content and experience across digital channels

Define and track KPIs tied to engagement, satisfaction, usability, and conversion - continuously improving product performance

Stay ahead of trends in digital UX, employee enablement, mobile design, and AI-powered personalization to keep Aptia at the forefront of the space

Represent the voice of the user in internal forums and help elevate the importance of employee experience across the enterprise

What We're Looking For

10+ years of product management experience, with a strong track record in employee-facing digital experiences, HR tech, or consumer-grade B2B platforms

Demonstrated success owning product strategy and execution for web and / or mobile applications

Experience designing and optimizing digital user journeys that drive engagement, clarity, and retention

Familiarity with tools and trends in digital communications, content management, and user engagement

Strong collaboration and communication skills, with experience working cross-functionally with engineering, design, marketing, and client teams

Analytical and outcomes-driven approachskilled at setting KPIs, measuring impact, and using data to prioritize

Passion for building inclusive, accessible products that serve diverse populations

Bonus : Experience in health tech, benefits, or people-centric SaaS products

How to apply

If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.