A company is looking for a Remote Medical Benefits Representative.
Key Responsibilities
Handle high volume inbound and outbound calls assisting patients
Provide exceptional customer support regarding prescription benefits and verify insurance information
Ensure compliance with HIPAA and federal health care program guidelines while multitasking across internal systems
Required Qualifications
Minimum 1 year of recent customer service experience in a call center
High School Diploma or equivalent
Must reside in or near Irving, TX
Quiet workstation with high-speed internet and wired modem access required
Healthcare experience and knowledge of medical terminology are a plus
Medical • Kalamazoo, Michigan, United States