Social Media Intern, Chartwells Higher Ed / Iona University (New Rochelle)

Social Media Intern

We are hiring immediately for a Social Media Intern position.

Address : 715 North Avenue New Rochelle, NY Note : online applications accepted only.

Schedule : To be determined based on class schedule and business needs.

Pay Rate : $16.50 per hour.

Application Deadline : applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!

General Description

We are looking for a creative social media intern to work in our marketing department in Dining Services at Iona University. The social media intern is responsible for planning social media calendars, creating social media posts, and assisting the Marketing team with brainstorming campaigns.

To be successful as a social media intern you must have excellent knowledge of various social media platforms. A good social media intern combines creative campaign ideas with analytical skills to create successful posts.

In this role, you will work closely with the Marketing Manager to implement and promote the university's dining program on social media. This involves research to understand the needs of the target market, planning & brainstorming, promotions & advertising through various platforms, as well as implementation. This is not your average internship; you will be spearheading various projects and will be able to request assignments to expand your knowledge base. This is a wonderful opportunity for anyone interested in the field of social media and marketing.

The Requirements

Excellent communication skills, both written and verbal

Customer service experience / knowledge

Knowledge of social media platforms

Good to better interpersonal skills

General interest and knowledge

Knowledge of graphic design tools is a plus

Prior marketing related experience is a plus

Job Responsibilities (May include any or all) :

Manage the Dining Services social media accounts and post regular content.

Brainstorm campaign ideas.

Create, manage, and promote engagement through contests and giveaways.

Create, manage, and promote events and promotions taking place on campus within dining services.

Share prominent news or updates for Dining Services such as timely announcements of hours, closures, weather emergencies, etc.

Monitor various social media platforms such as TikTok, Facebook, Instagram, Twitter, Snapchat, Yammer, LinkedIn, and Sprout Social.

Analyzes analytics to gauge the success of campaigns.

Manage and update Dining Services team's website as needed.

Create and share press releases for prominent dining news and work with internal and external trade publications for coverage.

Understand the overall concept of the university's Dining Services, including the dining program, targeted guests including students, faculty / staff & visitors, product goals, and all other aspects of service.

Engage with students, faculty / staff or clients and provide service and / or content.

Provide suggestions to management for improving customer experience on social platforms and internal processes.

Learn and become proficient on internal software systems.

Assist in creating performance metric newsletters and reports.

Learning Objectives :

Demonstrate awareness, understanding and skills necessary to work in a diverse environment.

Learn how to create and implement a social media calendar / marketing plan.

Learn how to conduct social media market research and use it to generate a larger audience or increase buy-in.

Learn how to use multiple platforms and strategies to effectively promote a brand.

Job Summary : This position is paid, but not eligible for benefits such as medical, relocation, or housing.

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company's behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace.