Mv Lien And Title Correction Specialist
The MV Lien and Title Correction Specialist is assigned responsibilities for reviewing applications for title and authorizing the issuance of titles on vehicles, boats, and motors for the Motor Vehicle Division of Service Oklahoma.
The Motor Vehicle Lien and Title section plays an essential role within Service Oklahoma. MV Lien and Title Correction Specialist are responsible for reviewing for accuracy of information submitted to the agency by vehicle dealers, lien holders, Licensed Operators, and other entities. Specialists ensure and verify that all information is correct on liens and title records. Providing assistance to the aforementioned parties.
Position responsibilities include :
- Answers incoming calls from Licensed Operators, Dealers, Lien Holders, etc.
- Aids and assists in recording and releasing liens.
- Responds to questions and inquiries via telephone, mail, fax, or in-person from taxpayers, Licensed Operators, lien holders, other states, and stakeholders.
- Reviews documents related to the issuance of vehicle, boat, and motor titles to ensure accuracy, the presence of source documents and compliance with tax laws.
- Reviews documents related to foreclosure actions on vehicles, boats, and motors to ensure accuracy, the presence of source documents and compliance with tax laws.
- Provides routine interpretation of tax laws or refers more complex questions to the appropriate division personnel.
- Assists taxpayers and tag agents in complying with the law.
- Reviews issued titles from both tag agents and agency personnel to ensure such actions were in accordance with applicable tax laws.
- Reviews and audits a record prior to release of Oklahoma title.
- Prepares title and foreclosure documents for imaging.
- Responsible for processing lien releases by lienholder request
- Responsible for escalating requests for update or corrections on NMVTIS
- Processes all title or record updates with no payment.
- Level II / III Assists with projects as assigned.
- Other duties as assigned.
Knowledge, skills, and abilities required include :
Knowledge of office practices and procedures; of business math and accounting terminology and procedures, including maintenance of records.Ability to read, comprehend and apply various rules and regulations; to inspect and verify records; to communicate effectively, both orally and in writing; and to establish and maintain effective working relationships with others.Level II Knowledge of office practices and procedures; of business math and accounting terminology and procedures, including maintenance of records; and of tax laws relating to motor vehicles, boats and motors.Level II Ability to read, comprehend and apply various rules and regulations; to inspect and verify records; to communicate effectively, both orally and in writing; and to establish and maintain effective working relationships with others.Level III / Lead Knowledge of office practices and procedures; of business math and accounting terminology and procedures, including maintenance of records; and of tax laws relating to motor vehicles, boats and motors.Level III / Lead Ability to read, comprehend and apply various rules and regulations; to inspect and verify records; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; and to dispose problem applications.Level descriptors :
The Level I is an entry-level position where employees are responsible for performing various routine duties related to MV functions.The Level II is an advanced level position where employees are responsible for performing various routine duties related to MV functions.The Level III is a subject-matter-expert position where employees are responsible for performing various routine duties related to MV functions.The Lead Specialist is a professional-level position where employees are assigned responsibilities as a lead worker or team leader. Duties include planning and coordinating work activities, training staff, and managing and creating scheduled reports.Education and experience requirements :
Level I : An Associate's Degree in any field OR two (2) years of experience in a related field, OR equivalent combination of education and experience.Level II : An Associate's Degree in any field, plus one (1) year of experience in a related field OR three (3) years of experience in a closely related field, OR equivalent combination of education and experience.Level III / Lead : An Associate's Degree in any field, plus two (2) years of experience in a related field OR four (4) years of experience in a closely related field, OR equivalent combination of education and experience.Special requirements :
The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency.This position may require occasional travel. The employee must be willing and able to perform all job-related travel. State vehicles may be available, but reliable transportation may be required for local travel.This position works in a comfortable office setting with a computer for a large percentage of the workday.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employment : The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.