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Call Center Sales Representative (Inbound & Outbound)

Call Center Sales Representative (Inbound & Outbound)

REAL HEARING USA LLCDavenport, IA, US
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Job Description

Job Description

About Us

We are a growing healthcare practice specializing in hearing care, and were looking for a motivated Call Center Sales Representative to join our team. In this role, you will be the first point of contact for many of our patients, playing a key part in building trust, scheduling appointments, and driving business growth.

What Youll Do

  • Answer inbound calls from patients across multiple practice locations.
  • Make outbound calls to existing and former patients to schedule or confirm appointments.
  • Provide excellent customer service and build rapport with patients.
  • Handle appointment scheduling with accuracy and efficiency.
  • Support the team by assisting with call overflow when needed.
  • Work toward measurable goals with the opportunity to earn commission.

What Were Looking For

  • Previous call center, sales, or customer service experience preferred.
  • Strong communication and listening skills.
  • Comfortable making outbound calls and handling inbound inquiries.
  • Detail-oriented with excellent organizational skills.
  • Motivated by results and enjoys working in a fast-paced environment.

    • What We Offer

  • Starting remote, with eventual transition to in-office.
  • Base hourly rate plus the potential to earn commission.
  • Training and ongoing support.
  • Opportunity to grow in a rewarding healthcare field.
  • A chance to make a real difference in peoples lives.
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