Budtender

Job Description

Job Description

We are looking to employ a knowledgeable and experienced Budtender to assist customers in selecting suitable cannabis products. The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers’ questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.

To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, an outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.

Compensation : $15 - $18 plus tips

Responsibilities :

Budtender Duties by Category :

Operations

• Follow all company policies and procedures.
• Handle customer complaints with professionalism and calmness.
• Adhere to loss prevention and security policies.
• Assist with online orders and curbside operations, if applicable.
• Report any perceived inventory loss to direct managers.
• Support the execution of all opening and closing checklists.
• Compliance
• Operate in full compliance with state regulations and CRA standards.
• Sales
• Stay informed on store goals, KPIs, and individual performance metrics.
• Collaborate with upper management to support the success of promotions, loyalty
• programs, and app downloads.
• Help maintain visual merchandising standards as directed by the company.
• Utilize the budtender playbook to execute effective sales practices.
• Communicate with leadership to stay updated on sales metrics and incentives.
• Maintain an in-depth knowledge of the product range, including strains, edibles,
• concentrates, and accessories.
• Educate customers on product benefits, proper usage, and potential effects to aid in
• informed decision-making.
• Handle customer inquiries, concerns, and complaints professionally and empathetically.
• Conduct sales transactions accurately, including cash handling.
• Encourage satisfied customers to leave reviews on public platforms to boost the
• company’s reputation and attract new clients.

Inventory

Staff

Accounting

Additional Expectations

Qualifications :

About Company

Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!