Client Relationship Consultant 1-4 (Banker) - Columbus, OH Branches

Overview

Join to apply for the Client Relationship Consultant 1-4 (Banker) - Columbus, OH Branches role at U.S. Bank

At U.S. Bank, we're on a journey to do our best. This role focuses on building relationships with customers across channels (in-person, by appointment, and virtual) to provide informed financial guidance, while leveraging a digital-first mindset. You will assess customers' financial needs, educate them on deposit and loan products, and recommend solutions aligned with their goals.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Engage and communicate with clients to identify and address their financial needs.
• Maintain knowledge of consumer and business banking products and services, including digital products.
• Provide a consistent, optimal client experience by greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members to serve clients effectively.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Educate clients on emerging and self-service digital products and services.
• Leverage resources and technologies to optimize the client experience with operational excellence and accuracy.

Requirements & Licensing

This position requires National Mortgage Licensing System (NMLS) registration under the SAFE Act and Regulation Z. Registration includes a criminal background and credit check. Failure to meet any NMLS requirements may result in rescission of offer or termination of employment.

Role Structure

This posting covers the following levels : Client Relationship Consultant 1, 2, 3, and 4. Your level will be matched to experience upon application. We have full-time openings at Columbus S High, Bexley, Galloway Kroger, and Great Eastern Offices (40 hours / week) and a part-time opening at Hilliard Square Kroger Office (20 hours / week).

Basic Qualifications by Level

Preferred Skills & Experience

Benefits

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify : U.S. Bank participates in the E-Verify program where applicable. The salary range reflects the primary location; actual base pay may differ by location. This posting may close earlier due to high application volume.

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