Senior Business Analyst

Senior Business Analyst

We are looking for a Senior Business Analyst to join our team at ShyftLabs! The ideal candidate will bring 7+ years of experience in business analysis and data-driven problem solving, with strong technical skills and the ability to communicate effectively with executive stakeholders. This role will work closely with enterprise clients to understand business needs, translate them into actionable requirements, and deliver high-value digital solutions.

ShyftLabs is a growing data product company founded in 2020, working primarily with Fortune 500 companies. We deliver innovative digital solutions to accelerate business growth across industries, with a strong focus on creating measurable value.

Job Responsibilities

• Act as a Business Analyst for a Data implementation, focused on large financial data.
• Work with stakeholders to gather, refine, and document business requirements for CRM customization and data integration.
• Collaborate with data engineering and application development teams to ensure end-to-end orchestration of business and data workflows.
• Conduct data mapping, analysis, and validation across CRM, ERP, and other systems.
• Support the key transactional process by understanding data dependencies, integration points, and reporting needs.
• Create, refine, and clean up Jira stories to align with project requirements and Agile delivery.
• Partner with executives and stakeholders to communicate requirements, progress, and outcomes.
• Support API integration efforts to ensure related platforms interact seamlessly with upstream and downstream systems.
• Leverage SQL to analyze and validate data, perform transformations, and ensure reporting accuracy.
• Participate in workshops, demos, and executive presentations to align business objectives with system functionality.
• Ensure project deliverables meet scope, timeline, and quality expectations.

Basic Qualifications

Preferred Qualifications

We are proud to offer a competitive salary alongside a strong healthcare insurance and benefits package. This position is ideally hybrid, with three days per week in our clients Knoxville office. We pride ourselves on the growth of our employees, offering extensive learning and development resources.

ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse, and inclusive environment. We encourage qualified applicants of all backgrounds to apply. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.