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Staff Adjuster

Staff Adjuster

Element RoofingIndianapolis, IN, US
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Job Description

Job Description

Salary : 120000

Claims Manager - Element Roofing

Are you passionate about managing claims efficiently and ensuring customer satisfaction? Do you thrive in a work environment that values professionalism and excellence? If so, we invite you to join our team as a Claims Manager !

About Us

Element Roofing is a premier, highly-rated, and fast-growing roofing contractor and exterior services company, serving the Indiana region. We maintain high ratings on Angi.com, Facebook, Google, HomeAdvisor, and Yelp . Specializing in insurance restoration , we keep our claims and supplement department busy by using advanced technology to facilitate claim adjustment, increase ease of communication, and accelerate claim turnaround speed.

Our thorough supplementing strategy, goal-achieving culture, and proven processes allow the Element Roofing Claims Manager to exceed expectations. Our Code of Conduct, Mission, and Values create an aligned and supportive environment.

We are seeking a hungry, dedicated supplementer with a desire to surpass established goals using our proven systems to succeed in a covid-proof, recession-proof industry .

Position Overview

  • Position : Supplementer / Claims Manager
  • Type : Full-time, W2 position
  • Compensation : Base salary + commission
  • Base Salary : $30,000
  • Commission : $30k60k
  • Location : Virtual

Job Responsibilities :

  • Oversee the entire claims process from initiation to resolution, ensuring accuracy and timeliness.
  • Review all insurance scopes of loss to analyze awarded coverage and line items.
  • Create revised estimates and validate all legitimate line items with proper documentation.
  • Justify items required in the scope of loss for the claim being handled.
  • Discuss coverage and scope of work with the assigned adjuster for each claim.
  • Collaborate with internal teams to streamline processes and enhance the customer experience.
  • Communicate directly with homeowners, updating them on the claim process and addressing any concerns.
  • Maintain communication in the CRM system.
  • Break down claim financials and explain them to homeowners.
  • Create the final invoice and supplement for the claim and submit it to the insurance provider upon completion of work.
  • Communicate with the Element Roofing Sales Team regarding client updates and specific photos needed for supplements.
  • Track and manage claim financial information accurately.
  • Knowledge of local building codes and roofing systems is a plus.
  • Job Requirements :

  • Minimum of 3 years of experience in property claims adjusting (independent or public adjusting experience is a plus).
  • Proficiency in Xactimate estimation software (Symbility experience is a plus).
  • Knowledge of building codes and various roofing systems.
  • Strong attention to detail
  • Ability to manage multiple claims simultaneously
  • Benefits :

  • Competitive salary with a base salary of $30,000 + commission ($30k60k commission potential; total $60k90k).
  • 4 weeks paid vacation.
  • Company stipend for phone and laptop.
  • Professional development assistance.
  • Opportunity for growth and career development.
  • Referral program.
  • Company Culture :

  • We value integrity and follow through on our commitments.
  • We provide unmatched customer service through an immersive digital experience.
  • We foster a workplace culture built on mutual trust, respect, and fun.
  • Our employees love their jobs, and it shows.
  • We employ well-trained crews with on-site supervision and thorough final inspections.
  • We protect our customers with full insurance coverage and labor warranties.
  • Company Events :

  • Grill outs and BBQs
  • Company trips and travel opportunities
  • Sporting events : football and basketball games
  • Outdoor activities : hiking, biking
  • How to Apply : Please apply with your resume and cover letter, and tell us why youre the best fit for this position.

    Related Keywords : roofing, construction, adjuster, sales, roofing sales, outside sales, account executive, sales rep.

    Visit us :

    Website : elementroofing.com

    Facebook : facebook.com / elementroofingandexteriors

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