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Senior Claim Adjuster
Senior Claim AdjusterA.I.M. Mutual Insurance Companies • Burlington, MA, US
Senior Claim Adjuster

Senior Claim Adjuster

A.I.M. Mutual Insurance Companies • Burlington, MA, US
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Job Description

Job Description

Ask Yourself This...

Are you someone who thrives working in a fast-paced environment? Do you enjoy providing support to others? If so, this may be the role for you. We are looking for an experienced Claim Adjuster to join our Claim department!

What You'll Do...

The Senior C laim Adjuster works closely with injured workers, our policyholders, doctors, and others throughout the claim life cycle. This fast-paced, highly rewarding position is the main point of contact when a worker has been injured at work and requires complex care, evaluation, and support on their path to returning to work.

  • Ensures the equitable and justified investigation, evaluation and settlement / closure of workers' compensation claims in accordance with A.I.M. Mutual Insurance Company’s specified standards, industry requirements, and audit procedures.
  • Complies with all state and Federal regulations to manage lost time claims with generally clear coverage and compensability, lower severity injuries and medial complexity, and shorter disability durations.

This is a hybrid position after completion of initial training period.

What You Bring...

  • at least an Associate’s degree along with relevant work experience or a Bachelor’s degree,
  • 10+ years of claim experience, preferably in workers’ compensation,
  • the ability to work independently, meet company / industry deadlines, is self-motivated, organized and prioritizes work,
  • exceptional communication skills and a strong attention to detail, and
  • has or is willing to pursue a professional insurance designation.
  • At A.I.M. Mutual Insurance Companies, we are committed to building a diverse and inclusive workplace, and we believe that all people are capable of great things. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!

    Who We Are...

    A.I.M. Mutual Insurance Companies is a leading workers’ compensation provider in New England, known for exceptional service and a people-first culture. We help employers create safer workplaces and support injured workers with empathy, compassion, and integrity. Our team brings deep expertise and a collaborative spirit to everything we do.

    We're committed to providing a workers' compensation experience that ensures peace of mind to New England workers and their families - by listening with empathy, acting with compassion, doing the right thing, and succeeding through collaboration.

    Why join us? ...

    At A.I.M. Mutual, we foster a collaborative and inclusive workplace where employees are truly valued and supported. Recognized as a 2025 Best Place for Working Parents , we're committed to supporting your growth and well-being.

    We proudly offer robust compensation and benefits packages, including :

  • 35-hour work week
  • Summer hours June through September
  • Competitive pay, with opportunities to advance
  • Medical, dental, vision plans and pet insurance
  • Employer-sponsored retirement plan with matching employer contribution
  • Tuition reimbursement
  • Company-paid life and disability insurance
  • Paid time off and generous holiday time
  • Pay Philosophy

    The typical starting salary range for this role is determined by a number of factors; including, but not limited to - qualifications, relevant education, certifications, experience, skills, performance, travel requirements, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future, but we in good faith believe this is what we would pay for this role as of the time of posting. The full salary range for this role reflects the competitive labor market for all employees in this position across our industry and provides an opportunity to progress and develop within the role.

    Thank you for your interest in joining the A.I.M. Mutual Insurance team!

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    Claim Adjuster • Burlington, MA, US

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