Strategic Renewals Representative

Strategic Renewals Representative

The role of Strategic Relationship Representative (SRR) is key to ensuring the success of Palo Alto Network's fast-growing customer base. With goals and quotas aligned directly to customer retention, you are an inside role which is central to positioning renewals and additional software and hardware to current customers.

Maintain and grow revenue through the renewal of existing customer contracts. Proactively engage with customers to secure contract renewals. Defend revenue through negotiations and ensure a seamless customer experience. Utilizes ATR reports for strategic territory planning. Identify opportunities for multi-year upsells and additional upgrades. Collaborates with internal counterparts for a customer-centric approach. Effective communication skills are essential for this role. Strong negotiation skills. Proficiency in analytics. Strong organizational and strategic thinking abilities. Ability to manage a high volume of accounts effectively.

Minimum of 1+ years of sales experience. Demonstrates a growth mindset, indicating adaptability and commitment to continuous improvement. Experience working with CRM systems (Salesforce preferred). Proven ability to learn new technology quickly, and is able to adapt to changing needs and possess strong analytical skills. Consistent track record of achieving and exceeding sales goals. Excellent time management and interpersonal skills.

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients.