President and COO, Martha's Vineyard Hospital

President And Chief Operating Officer

Martha's Vineyard Hospital (MVH), a member of Mass General Brigham (MGB), is a nonprofit health care organization serving the island of Martha's Vineyard. The mission of Martha's Vineyard Hospital is to safeguard the health of island residents and visitors by providing and arranging high-quality, accessible medical care. This care will be provided to all, regardless of ability to pay, in an atmosphere that fosters respect and compassion. MVH is a 25-bed critical access hospital offering more than 40 clinical services, as well as a robust perioperative department, a cancer center affiliated with Mass General Hospital, and an infusion center for dialysis treatment. As the island's largest employer, MVH maintains a year-round staff of approximately 750 full and part-time employees, expanding to nearly 900 employees during the busy summer season. MVH provides full-service, 24-hour emergency care along with a broad range of medical and surgical services, including primary care, pediatrics, OB / GYN, cardiology, general surgery, orthopedics, and psychiatry. Additional offerings include physical therapy, renal dialysis, a certified blood lab, and diagnostic imaging such as x-ray, mammography, CT scan, ultrasound, echocardiogram, and MRI. In recent years, the hospital has expanded to more than 40 clinical specialties, including dermatology, plastic surgery, neurology, and nephrology. Its affiliation with MGB ensures seamless access to advanced specialty care in Boston.

Martha's Vineyard Hospital is financially and operationally sound. The previous leader and the management team have made great strides in improving the overall quality of care and access to specialty services that can be provided on Island. There is significant good will in the community and a track record of strong philanthropy. All of this bodes well but there are significant future challenges. The Federal funding environment is changing rapidly and is unpredictable. There continues to be a housing shortage on the Island and retaining and recruiting clinical staff will remain a priority. The Hospital also needs significant investment in its physical plant to expand its specialty offerings and accommodate a growing need for primary care services. This is a unique opportunity to shape the future of health care on the Island and lead the effort to focus our delivery system on health and wellness as well as access to critical care and disease management.

Principal Duties And Responsibilities

• Responsible for inpatient and outpatient operations including interdisciplinary initiatives with nursing, clinical support services, and hospital-based faculty, and clinical and operational initiatives.
• Works with local and system leaders to develop performance goals aligned with the MGB system goals and strategy; monitors appropriate metrics to ensure goals are met.
• Ensures safe, high quality, efficient, and effective delivery of services.
• In collaboration with interdisciplinary hospital, nursing, and physician leaders, directs the development and implementation of process improvement initiatives aimed at improving patient safety and quality measures across the continuum of care.
• Assures compliance with TJC, OSHA, DPH, and state and federal regulations.
• Recruits, retains, develops, and provides managerial and administrative oversight of all staff within the responsible areas. Creates a working environment that supports the ongoing professional growth and development of all staff in a diverse and inclusive environment with high morale and optimal job satisfaction.
• Facilitates resolution of conflicts and issues that emerge between key stakeholder groups. Leads by example, setting the tone for professionalism, work ethic, and dedication to patients.
• In alignment with MGB leadership and policies, serves as the liaison between the hospital and the local community. Works with MGB community health leaders to engage on community health needs and works with community leadership to further the MGB mission and the hospital's role in promoting that mission.
• Collaborates with leadership at other hospitals on issues related to board relations, community relations, medical affairs, and philanthropy.
• Ensures healthy and collaborative relationships among the faculty, nurses and staff.
• Overseeing nursing and operational leadership, ensures the provision of collaborative, safe and high-quality care, and the timely and efficient use of the assets across MGB.
• Leads Enterprise Asset Management activities, including achieving alignment with system performance goals and initiating improvement processes locally to optimize operational efficiency. Analyzes data to understand the drivers of capacity and works with clinical and operational teams to improve access and throughput, including key metrics such as adjusted length-of-stay, discharge times, and testing / consultation turnaround times.
• Optimizes value by driving process improvement activities that reduce cost and improve revenue.
• Facilitates effective cost containment practices through monitoring of volume trends, proactive management of capacity (physical and human resource), supplies, service contracts, and professional services agreements.

Qualifications

Education And Certifications

Knowledge And Work Experience

Leadership Skills And Competencies

Performance Focused :

Customer / Patient Focus : Building strong customer / patient relationships and delivering customer / patient centric solutions

People Focused :

Drive Equity and Inclusion : Recognizes the value that different perspectives and cultures bring to an organization

Additional Job Details (if applicable)

Onsite

One Hospital Road

40

Regular

Day (United States of America)

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.