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Data Entry / Customer Service Rep

Data Entry / Customer Service Rep

Helix Resources, LLCMorgan City, LA, US
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Job Description

Job Description

  • Scope of Work :

Responsible for : Respond to customer inquiries and provide product information in a professional and timely manner. Process customer orders, ensuring accuracy and on-time delivery. Resolve customer complaints and issues by investigating problems, developing solutions, and implementing corrective actions. Collaborate with internal teams to address customer needs and improve the overall customer experience. Provide technical support and troubleshooting assistance

  • Required Skills :

    • Ability to speak to and hear customers via the telephone and in person.

  • Strong oral & written communication skills
  • Excellent organizational skills, ability to multi-task
  • Ability to work effectively with others
  • Punctuality
  • Duties / Responsibilities :

    • Answer telephones and greet customers in a friendly and professional manner.

  • Prepare and distribute all assigned reports in a timely manner.
  • Effectively solicit current and former customers for additional business as assigned.
  • Assist in maintaining the office in a neat and professional manner.
  • Monitor the office inventory and requisition additional supplies as needed.
  • Other duties and responsibilities as assigned.
  • Physical Requirements :

    • Prolonged periods sitting at a desk & working on a computer

  • Must be able to lift up to 15 lbs at times
  • Documents Required :

    • Driver's License / Identification

  • Social Security Card / Birth Certificate
  • Must have reliable transportation
  • Must be able to pass a drug screen
  • Pay :

    • Weekly Pay

  • Pay Schedule : Monday - Sunday
  • Schedule :

    • 8-10 Hour Days

  • Monday - Friday
  • Weekends

    • Tasks beyond those listed above will be asked of you, so a positive, can-do attitude is required.

    Qualified candidates can submit a resume or apply in person at http : / / ejob.bz / ATS / jb.do?reqGK=27091615 &portalGK=14432

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    Service Rep • Morgan City, LA, US