Customer Experience Representative

A company is looking for a Customer Experience Representative-Retrieval.

Key Responsibilities

Maintain a positive and professional attitude while interacting with customers

Respond promptly to customer inquiries in a high call volume environment

Document customer interactions and resolve issues or complaints effectively

Required Qualifications

High school diploma or equivalent

3 or more years of customer service experience

Experience using call center phone systems

1 or more year of experience in a call center environment

Data entry / typing skills of 30 WPM