Customer Experience Associate - Seasonal

Huckberry is looking for a Customer Experience Associate who thrives on providing support through several different channels of communication, including email, phone, and live chat. You’ll be a great fit for our team if you’re empathetic, emotionally intelligent, and enthusiastic about helping customers. A love for gear and Huckberry products is a big bonus.

This is a hybrid role with onsite and work-from-home flexibility, with a requirement to work in office during training, then in-office at least 3 days per week.

Seasonal role will be from October 2025 - January 2026. Occasional weekend and evening availability may be expected.

Shift will run from : 11 : 00a - 7 : 30p CT.

Requirements

• Answering any and all questions related to Huckberry’s products, marketing, and editorial content via email, web chat, phone, or social media
• Owning the customer experience and working to exceed customer expectations
• Proactively looking for solutions to problems and proposing improvements
• Communicating with brand partners on behalf of Huckberry customers to facilitate resolutions
• A reliable home internet connection
• Evening and weekend availability as needed

Qualifications

Benefits

Company Description

Huckberry is the ultimate one-stop men's shop for discovering the best gear and threads. Over a million guys trust us as their go-to resource for their closet, adventure inspiration, and a whole lot more. We were named one of IAB's most disruptive consumer brands, and we've collaborated with everyone from Matthew McConaughey and Leon Bridges to brands like Lululemon, Tacoma, and Coors. We look forward to meeting you.

Want to get to know us better? Check out our :

Huckberry encourages candidates of all different backgrounds and identities to apply. We are always eager to further diversify our company, and we are committed to providing an inclusive environment of mutual respect where all can flourish. All of our employment decisions are based solely on merit and business need.