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Assistant Manager -Tropical Smoothie Cafe

Assistant Manager -Tropical Smoothie Cafe

Prayosha Group - Fuddruckers & Tropical Smoothie CafeHampton, VA, US
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Job Description

Job Description

Looking for a leader to become the foundation of our Tropical Smoothie Cafe family in Hampton with potential to grow into a bigger role.

Qualifications

  • Ability to train and coach crew members and develop future leaders of our Tropical Smoothie family
  • Experience with ordering from vendors, receiving orders and inventory control
  • Knowledge of labor, food cost and other cost management for operation
  • Ability to oversee day to day operations of a restaurant
  • Two or more years of restaurant experience, including progressive supervisory experience
  • Legally able to work within the State and Federal guidelines
  • Valid driver’s license
  • Ability to multi-task and remain positive in sometimes stressful working conditions
  • Serve Safe Certified required (or willing to get certification within 60 days)
  • Ability to oversee day to day operations of a restaurant

Responsibilities

  • SUMMARY OF RESPONSIBILITIES The Assistant Manager is responsible for leading the FOH and BOH operations of the Cafe
  • The manager will spend significant time performing managerial duties, as well as some back of house cooking / smoothie functions
  • Key responsibilities include helping with hiring, managing staff, training new and current staff and disciplining restaurant team members whenever necessary
  • The assistant manager is responsible for ensuring excellent guest experience, the safety of our guests, team members and property, and product quality
  • The position will lead and develop the assistant manager to drive catering and increase sales
  • The assistant manager must hit operational and sales goals for the Cafe, as well as operate within brand standards
  • Bring energy and a smile to work every day
  • Operate well in impeccably clean, efficient and organized restaurant environments
  • Wears an “owner’s hat” in operating the store
  • Knowledgeable and proficient in each position within the cafe
  • Successful completion of the Cafe Basics, Certified Trainer, and Crew Leader Training Programs
  • Recruits, interviews, hires, and trains new Crew Members to ensure the café is staffed at the appropriate level
  • Manages and delegates daily functions of the café including prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning duties
  • Leads and coaches staff during each shift to ensure brand standards are upheld
  • Manages the brand experience, including hospitality, quality control, and speed of service
  • Ensures all safety and security policies are being followed as set by the brand
  • Monitors sales growth and cost control of the store against the budgeted expectation and historical performance to maximize profitability
  • Leads marketing and promotional campaigns
  • Executes marketing and sales programs following guidelines
  • Hires and trains cross functional Team Members to ensure the store is staffed at the appropriate level
  • Manages labor to ensure proper staffing levels to meet the budget and sales strategy
  • Creates a Schedule that meets labor goals while making sure the store is running to standards
  • Manages the inventory and par levels weekly
  • Conducts inventory weekly
  • Ensures equipment is operable to execute brand standards
  • Drives servsafe compliance and proper food handling procedures
  • Performs any additional tasks necessary to run the store
  • Bending, lifting and carrying up to 30-50 pounds to perform duties like stocking, refilling ice or taking out trash
  • Constant face-to-face interactions with crew members and customers
  • Assistant Managers can expect to have a 45-50-hour work week during the busy times of the year (40-45 when it is slower), dictated by the needs of the business
  • Some early mornings, late evenings, weekend, and / or holiday hours and will have additional opening / closing responsibilities
  • Leads Crew Members and Shift Leaders by demonstrating Tropical Smoothie Cafes core values in all interactions
  • Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift
  • Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order from the freshest ingredients. We find that superior, simple ingredients including real fruits and veggies just tastes better.

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    Manager Cafe • Hampton, VA, US