Food Operations Manager 3

Food Operations Manager 3

Take a Fresh Look at Your Future with Sodexo

Sodexo's Campus Segment is seeking a Food Operations Manager 3 to join our team at the University at Albany, located in Albany, NY.

Home to over 17,300 students across nine schools and colleges, the University at Albany offers 50 undergraduate majors and 125 graduate programs. Dining operations span 20+ retail units in a modern Campus Center, two full-service residential dining halls, and extensive catering services. Our retail program includes Sodexo brands, national franchises, in-house concepts, and sub-contractors.

This Food Operations Manager 3 will oversee all food operations for the Indigenous Quad, a critical residential area on campus. The role requires open availability, including evenings and weekends, to support a dynamic campus environment.

What You'll Do

• Identify and exceed customer needs and expectations.
• Align Sodexo services with university goals through collaboration and partnership.
• Foster a customer-centric culture among staff and management.
• Drive catering initiatives, track results, and grow sales.
• Maintain service excellence and enhance customer satisfaction.
• Ensure full compliance with HAACP and food safety standards.
• Respond quickly and effectively to client and customer needs.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include :

More extensive information is provided to new employees upon hire.

What You Bring

National retail brand experience, with preference for candidates certified in Chick-fil-A, Einstein Bros. Bagels, or Subway.

Proven leadership in campus dining or high-volume contract food service.

Exceptional interpersonal skills to engage with students, clients, and staff.

A track record of training, motivating, and managing large teams.

Experience supervising salaried managers and stepping in for the GM as needed.

Creative programming and marketing abilities to elevate the student dining experience.

High-profile catering experience.

Strong financial management and budget control skills.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.