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Operations Coordinator
Operations CoordinatorMarkey's • Des Moines, IA, US
Operations Coordinator

Operations Coordinator

Markey's • Des Moines, IA, US
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Job Description

Job Description

Description

Markey's, a multi-state leading provider of creative audio-visual services, is seeking a Full-Time Operations Coordinator to add to our expanding team based in the Des Moines, IA area. The Operations Coordinator supports the day-to-day operations of Markey’s at the Iowa Events Center, ensuring events are executed efficiently and to the highest standards. This role oversees equipment management, labor scheduling, and on-site coordination of event technology services, while also providing technical expertise and troubleshooting support. The Operations Coordinator works closely with Account Managers, clients, and venue staff to deliver seamless event experiences and fosters strong working relationships across teams.

Currently hiring for a Full-Time, hourly (non-exempt) position, eligible for overtime! The shift and hours will vary depending upon business need, and some evening & weekend work is required.

Key Responsibilities

  • Supervise elements of the day-to-day Event Technology Operations at the property.
  • Manage equipment storage, prep and inventory control.
  • Manage process of scheduling labor for events both Iowa Events Center events (D27) and Des Moines Team events (D17), including technicians from other Markey’s locations and union labor as needed.
  • Assist Director of Event Technology and Account Managers with preparing weekly Operations schedules at Iowa Events Center to ensure all events supported efficiently and effectively.
  • Review daily schedule to ensure all functions are set and run smoothly.
  • Effectively handle changes to equipment and labor needs daily.
  • Perform responsibilities of the Event Technician role as needed.
  • Provide work direction to event technicians / PRNs and follow-up with them to ensure accurate and timely completion of tasks.
  • Troubleshoot in-house A / V systems and other event technology services as needed.
  • Work closely with Markey’s Account Managers and attend meetings with the property or clients as needed.
  • Foster positive working relationships with Iowa Event Center staff, clients and union labor teams.
  • Participate in onboarding and training of new PRN team members.
  • Fulfill other duties as assigned to ensure success of Markey’s events.

Requirements

  • Must have a minimum of five years of previous audiovisual experience
  • Strong A / V skills including set-up, troubleshooting, operation, and explanation of equipment primarily in audio, video and lighting.
  • Knowledge of or basic experience with rigging, power and specialty AV.
  • General understanding of computers, MS software, printers, basic computer interfacing, computer networking, Outlook, and R2 (equipment reservation system).
  • Excellent communication skills (verbal and written) and the ability to interact effectively with internal and external customers, at all levels.
  • Ability to follow directions and implement tasks.
  • Experience with on-site coordination of staff and work processes.
  • Prioritize and handle multiple tasks accurately, safely, and timely fashion.
  • Handle stressful situations in a professional manner.
  • Must possess a professional, positive attitude.
  • An ability to maintain a professional appearance at all times.
  • Become a part of our team!

    Established in 1959 and with more than 65 years of experience in the rental & staging industry, Markey's prides ourself in providing the BEST SERVICE and MOST DIVERSE & RELIABLE EQUIPMENT the industry has to offer. We are committed to providing a good working environment where all employees treat each other with respect and dignity, where employees are encouraged to grow personally and professionally, and we help employees produce quality results of which they can be proud.

    At Markey's we are a 100% Employee Owned Company and we participate in an ESOP, or the Employee Stock Ownership Plan! The ESOP gives our Full-Time employees a beneficial ownership stake in the company at no cost to them. Ask us about our ESOP and its many benefits!

    We offer :

  • Competitive salary and per diem for overnight travel
  • Career development
  • Opportunities for advancement
  • Opportunities to problem solve with creative thinking
  • Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
  • A wide range of experienced staff to work with and learn from on a daily basis
  • For full-time employees, an excellent, comprehensive benefit program including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)
  • Check us out at www.markeys.com !

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