In Home Supports Worker

Benefits : Flexible schedule

Free uniforms

Opportunity for advancement

Bonus based on performance

Position Summary

The IHS staff provides person-centered support to adults with disabilities living in their own homes or family homes. Services focus on assistance, supervision, and (if authorized) skill-building to promote safety, independence, and community inclusion. Staff follow the Coordinated Service and Support Plan (CSSP), CSSP Addendum, and agency procedures in accordance with MN 245D standards.

Note : This description can be used for IHS—Without Training or IHS—With Training. Include or remove the “Teaching / Skill Training” duties based on the service authorization.

Essential Duties & Responsibilities

Person-Centered Support

Assist with ADLs / IADLs (meal prep, household tasks, hygiene prompts, medication reminders per policy, budgeting, shopping, scheduling, transportation to activities / appointments).

Follow risk management and positive support strategies; implement any formal plans (e.g., Positive Support Transition Plan, Behavioral Support Plan).

Teaching / Skill Training (IHS—With Training only)

Implement teaching strategies and collect data for goals in the CSSP / CSSP Addendum (e.g., safety skills, community navigation, self-advocacy, communication, coping skills).

Document progress per plan expectations.

Health & Safety

Maintain a safe environment; follow universal precautions and infection control.

Recognize and report abuse / neglect / exploitation as a mandated reporter.

Follow emergency procedures; complete incident reports on time.

Documentation & EVV

Use the agency Electronic Visit Verification (EVV) to clock in / out with accurate location, start / stop times, and service notes.

Write 245D-compliant notes (date, start / stop, service type, interventions, outcomes / response, signature).

Protect confidentiality (HIPAA) and maintain professional boundaries.

Communication & Teaming

Communicate promptly with supervisor about health / behavior changes, schedule issues, or incidents.

Participate in check-ins, required trainings, and team meetings.

Transportation (if authorized)

Provide safe transportation using an insured vehicle; maintain a satisfactory driving record and mileage logs per policy.

Minimum Qualifications

18+ and eligible to work in the U.S.; High school diploma / GED.

Successful MN background study (NETStudy 2.0) and MVR check (if transporting).

Ability to read / write clear documentation in English; proficient with smartphones / apps, EVV, email, secure messaging, uploading documents / photos, and basic troubleshooting.

Reliable transportation, valid driver’s license, and auto insurance (if transporting).

Physical ability to perform required tasks (standing, bending, light lifting up to [__] lbs.).

Must be able to perform all essential functions of the role without restriction, including required physical and documentation tasks.

Preferred Qualifications

Prior experience as direct support staff, PCA, or in home- or community-based services (HCBS).

Familiarity with person-centered practices, positive supports, trauma-informed care.

Required Training (per agency timeline)

245D orientation & annual training requirements

Maltreatment of Vulnerable Adults / Minors & mandated reporting

Person-Centered Planning & Positive Supports Rule (including restrictive procedure prohibitions)

First Aid / CPR (if required)

Medication assistance / administration (if applicable)

HIPAA / privacy & data security

Agency EVV, documentation standards, and incident reporting

Schedule & Flexibility

Demonstrate flexibility and adaptability; schedules and assignments may change day-to-day and week-to-week, including start / end times.

Work Environment & Physical Requirements

Work occurs in client homes and community settings with frequent standing, walking, light lifting, and driving.

Equal Opportunity Employer. MHHS provides equal employment opportunities without regard to race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, gender identity, veteran status, or any other protected status under applicable law.