Client Success Specialist (Temporary Part-Time) [Hourly Base + Incentive]

Job Description

Job Description

Salary : $20-$24 / hr

We're Hiring : Client Advocate

Location : Brentwood, TN (Onsite)

Schedule : Part-Time | 16-24 hours / week | Temporary until 12 / 31 / 2025, with the potential to transition to a permanent role 1 / 1 / 2026 | 10am-6 : 30pm CST

Are you passionate about helping others and thriving in a fast-paced, team-oriented environment?My Senior Health Planis looking for a detail-driven, client-focusedClient Success Specialistto join our growing team! This is your opportunity to make a meaningful impact while building a rewarding career in a company devoted to serving others.

What Youll Be Doing :

As aClient Success Specialist, youll be the go-to support for our clients and internal teams, ensuring a smooth and professional experience from start to finish. Your day-to-day will include :

• Communicating with clients via phone and email with professionalism and care
• Handling inbound and outbound calls using an auto-dialer system
• Transferring qualified leads to our sales team
• Entering and maintaining accurate client data in Salesforce
• Preparing and mailing client kits
• Processing insurance applications and conducting verification calls
• Following up on application statuses with carriers and clients
• Supporting post-sale client satisfaction efforts
• Performing general administrative tasks like scanning, filing, and data entry
• Jumping in to support other administrative roles as needed

What You Bring to the Table :

Working Conditions :

What We Offer :

Ready to make a difference?Apply today and become part of a team that values compassion, excellence, and opportunity.

Note : Employment is contingent upon passing a pre-employment drug test and background check. We participate in E-Verify.

My Senior Health Planis an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.

AI Use Disclosure

To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), and Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people.

AI supports our process, it doesnt replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.