Document Management Specialist (Tampa)

Location : Remote (U.S.) - supports ET, CT, and PDT business hours

Employment Type : Contingent Worker (Contract, W2)

Compensation : $33-$37 per hour (based on experience)

Summary of the Role

Join a large biotech pharmaceutical leader to map and document end-to-end payroll processes. You'll lead working sessions with SMEs, produce high-quality process maps and opportunity assessments, capture performance metrics, and use company-approved AI tools to accelerate documentation and workshop prep.

Key Responsibilities

• Process Mapping & Documentation : Build clear process maps (Miro / Lucidchart / Visio), narratives, and supporting materials; ensure standard formats and consistency.
• Facilitation & Collaboration : Plan and run virtual workshops with SMEs across regions; validate flows, decisions, and exceptions; align with Process / Document Owners and CI Leads.
• Opportunity & Metrics : Draft opportunity assessment readouts (efficiency, automation, standardization); define and track process performance metrics with project leads.
• Governance & Tracking : Maintain a documentation inventory and status tracker; manage review cycles; incorporate feedback to finalize deliverables.
• AI-Enabled Delivery : Leverage approved AI tools (e.g., ChatGPT) to draft documentation, workshop materials, and summaries.

Required Experience & Skills

Preferred Qualifications

Key Competencies

Top 3 Must Have Skills

Day-to-Day Responsibilities

This posting is for Contingent Worker, not an FTE

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