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Customer Care Advisor

Customer Care Advisor

VirtualVocationsElgin, Illinois, United States
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A company is looking for a Customer Care Advisor responsible for initiating the sales process and managing customer interactions.

Key Responsibilities

Represent the company as a subject matter expert during customer calls

Update systems to document customer interactions and handle issues diplomatically

Complete additional tasks as assigned by management

Required Qualifications

3+ years of customer service and / or sales experience

Previous solar customer service or sales experience is highly desired

Ability to embrace change and be flexible to business needs

Proven track record of reliability and a strong work ethic

Ability to accept and apply coaching and feedback from leadership

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Customer Care Advisor • Elgin, Illinois, United States

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