Hospital Manager II

Overview

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Reports To : Field Manager

Department : Hospital Management - Operations

Employee Status : Exempt

Job Summary : Under policy direction from the Field Manager with support of and input from Medical Director, the Hospital Manager performs a wide range of difficult to complex administrative activities related to hospitals providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations.

Knowledge, Skills and Abilities

• Customer service.
• Personnel management.
• Financial budget management.
• Knowledge of sales and marketing techniques.
• Good communication skills, both written and oral, goal oriented.
• Background in managing service oriented operations.
• Ability to plan, organize and effectively present ideas and concepts.
• Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively.
• Must be able to handle multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.

Education and Experience

Authority

Duties

The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include overseeing that the following occur within the hospitals.

Hiring with appropriate references.

Oversees training of all staff in accordance to the principals of the VCA Mission Statement, Three Steps Of Service and VCA Standards of Client Service and that the above is known and practiced by all.

Modify and update systems and procedures wherever needed to better serve clients, patients, the practice and employees (i.e., modify schedules for the most productive use of time).

Meet with the Medical Director and Regional Medical Director and / or Regional Operations Director (District Manager or Area Supervisor) regularly to discuss evaluate and plan for the welfare of the practice.

Monitor the cost of purchasing so the practice operates within budget.

Understand, participate and support planned marketing events and programs.

Oversee the maintenance / housekeeping of the hospital for orderliness and cleanliness of both the inside and outside of the building.

Attends regional meetings.

Read and respond to all communication in a timely manner.

Benefits

Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

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