Systems Administrator - Agency Management System

Job Description

Position Summary :

We are seeking a highly skilled and proactive Systems Administrator to lead the management and optimization of our Agency Management System (AMS). This pivotal role ensures the AMS platform operates securely, efficiently, and in alignment with business goals across multiple office locations. The ideal candidate will bring deep expertise in AMS platforms (e.g., Vertafore AMS360, ImageRight), strong technical acumen, and a passion for user support and process improvement within the insurance agency industry.

Key Responsibilities :

System Administration & Maintenance

• Oversee user account setup, permissions, data integrity, and regular backups
• Approve and implement system changes and updates
• Handle technical AMS issues and troubleshooting

User Support & Onboarding

Optimization & Reporting

Integration & Vendor Management

Security & Compliance

Workflow & Documentation

System Tools & Content Management

Qualifications :

Benefits & Perks

We value our employees and are committed to providing a comprehensive benefits package that supports your well-being and work-life balance, here’s what we offer :

Health & Wellness

Financial Benefits

Work-Life Balance

Important Notice : This position description is intended to describe the level of work required of the person performing the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation for applicants and colleagues who need them for medical or religious reasons.

EEOC Statement : ME Wilson is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.