Sales Operations Specialist - BILINGUAL SPANISH OR CHINESE

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.

Under the direction of the Assistant Director of Sales Operations, you will beresponsible for various activities in support of the Sales Department. As a Sales Operations specialist, you will process Home First and MAP referrals for enrollment, maintain Home First data bases, provide administrative sales support to the sales and marketing team as needed, maintain various databases used for sales reporting and department audits and maintain the inventory room.

• High School Diploma required, BA / BS degree preferred
• Two or more years in a customer service environment
• Proficient with MS Office (Word, Excel, PowerPoint, etc.) User knowledge of health care related computer systems / applications
• NYS Health and accident License Preferred
• Strong listening skills. Excellent verbal and written communication skills are essential
• Bi-lingual Spanish / English preferred