A company is looking for a Dispatcher to handle various branch-specific tasks and maintain communication with employees and clients.
Key Responsibilities
Answer incoming calls and provide customer service while transferring calls to appropriate personnel
Update notes in databases and ensure compliance by auditing data
Dispatch assignments and direct sale leads to emergency service personnel
Required Qualifications
High school diploma required
Six months to one year of related customer service experience or equivalent education and experience
Knowledge of databases, internet, spreadsheet, and word processing software
Ability to read and interpret safety rules and procedure manuals
Must be able to perform physical tasks such as sitting, reaching, and lifting up to 25 pounds
Dispatcher • Topeka, Kansas, United States