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Gecko Hospitality • Shelby, NC, US
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Hospitality Manager

The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires a proactive and detail-oriented individual who can manage staff, handle customer relations, and ensure compliance with all health and safety regulations.

Key responsibilities include :

  • Supervising and training staff to provide excellent customer service
  • Managing daily operations, including scheduling, inventory, and cash handling
  • Ensuring compliance with health and safety regulations
  • Handling customer complaints and resolving issues promptly
  • Monitoring financial performance and managing budgets

Requirements :

  • Previous experience in a similar management role
  • Strong leadership and communication skills
  • Ability to handle high-pressure situations
  • Knowledge of health and safety regulations
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