Remote Customer Support Specialist
VirtualVocationsOntario, California, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
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job_description.job_card.job_description
A company is looking for a Remote Customer Support Specialist to provide exceptional service to customers in a virtual environment.
Key Responsibilities
Respond to customer inquiries via email, live chat, phone, or social media in a timely and professional manner
Diagnose and resolve technical or product-related issues efficiently
Log customer interactions and maintain detailed records in CRM systems
Required Qualifications
High school diploma or equivalent; additional education in customer service or related field is a plus
Experience in customer support or a related role is preferred
Familiarity with CRM systems and customer service software
Ability to work independently in a remote setting
Strong product knowledge or willingness to learn about the company's offerings
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