A company is looking for a Concierge Partner.
Key Responsibilities
Assist clients with system login, navigation, and task execution via phone and email
Train clients on system features, including advanced functionalities like searching and exporting
Fulfill account management requests such as account creations and project access
Required Qualifications
Bachelor's degree or higher in any discipline
Multilingual in English and at least one additional language (German, Mandarin, Cantonese, or Spanish)
2-3 years of experience in customer service, tech support, legal, government, financial, or hospitality roles
Familiarity with Windows and Mac operating systems, and Microsoft 365 applications
Digital intelligence and literacy, with the ability to communicate information effectively
Service Concierge • Omaha, Nebraska, United States