Customer Support SpecialistLHH • Louisville, KY, US
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Customer Support Specialist
LHH • Louisville, KY, US
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- serp_jobs.job_card.permanent
job_description.job_card.job_descriptionHandle inbound calls to assist customers with renewals and general inquiries Provide accurate information on products, pricing, and availability Collaborate with internal teams to resolve customer issues Perform data entry and maintain accurate records across platforms At least 1 year of customer service experience preferred (call center, retail, or face-to-face service all welcome) Positive, upbeat, and empathetic with a passion for helping others Strong verbal and written communication, excellent phone etiquette, and the ability to multitask and prioritize effectively Willingness to work onsite initially, with the potential to transition to a hybrid schedule once established
LHH is partnering with our client to find enthusiastic Customer Support Specialists to join their team during a busy business season. This is a fantastic opportunity for individuals who are passionate about helping others and thrive in a fast-paced, customer-focused environment. This position will sit onsite to start in Louisville, KY and then will shift to hybrid once performance has been proven. This position can also turn permanent based on performance.
Why You'll Love This Role
- Opportunity to grow into a permanent position with career advancement
- Supportive team environment with comprehensive training
- Very positive work culture
- Make a meaningful impact by helping customers with their healthcare needs
What You'll Do
What We're Looking For
Schedule : Training is 8 : 30AM-5PM, beyond training they have shifts starting as early as 8AM and as late as 11 : 30AM each for 8 hours.
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Customer Support Specialist • Louisville, KY, US
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