Engagement Manager Baker Hughes

Senior Engagement Manager Energy Technology Services

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, technology & business leaders, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.

Job Responsibilities

• Manage account-specific P&L to ensure sound client relations and drive aspirational goals for account growth
• Create an engine to continuously seed ideas, develop solutions and structure deals to generate disruptive outcomes for clients and Quest Global.
• Manage relationships with client's technology organization and various critical stakeholders to ensure driving of trusted partnerships
• Responsible for growth of assigned account, driving revenue and margin growth by serving as the owner of the entire Opportunity Management cycle : Prospect-Evaluate-Propose-Close.
• Ideate and innovate with delivery partners to routinely generate business opportunities, by selling concepts / ideas to the client and influencing the client to win contracts based on demonstrated capability and past performance.
• Conduct proactive research, map the accounts and competitors, as well as deliver client presentations, proposal preparation, commercial negotiations towards win-win outcomes
• Collaborate with the Delivery Manager to proactively manage risks and ensure utmost quality and flawless delivery of agreed upon services
• Demonstrate organized account management principles on a daily basis : Build an Account Plan develop new relationships, main current, articulate solutions with clarity and follow-through with routine governance. Serve as a trusted partner for client and manage account with full transparency
• Manage pricing decisions within the scope of the Master Services Agreement while ensuring account profitability
• Cross-collaborate within the organization, develop internal and external partnerships and provide necessary input for building future alliances with relevant product vendors
• Stay abreast with changing landscape of technologies, demonstrate continuous learning, understand energy industry landscape and continuously re-invent account to drive service offerings relevant to client's needs at any given time.

Desired Work Experience

10+ yrs of experience with strong sales / relationship management / account management experience.

Experience managing business of $5 - $10 Million account

Knowledge and experience working in Energy (Oil and Gas, and Power Generation) Industry with strong industry relations with senior and technical managers in oil and gas service companies

Strong foundation / experience in engineering services sales and business development and a solid understanding of product development process

Hands-on experience with proposal creation, leading campaign cross functional teams and leading proposal presentations.

Strong leadership, interpersonal, communication and presentation skills

Experience managing complex sales process and highly consultative selling in campaigns

Effective in sales presentations to executive management and key stakeholders

Excellent written and verbal communication skills to articulate business proposals

Using customer relationship management software to track and manage campaigns

Experience in working with a global delivery model and working with geographically dispersed solution teams

Strong business acumen with end to end sales / delivery / transition experience and ability to provide high level solutions to customer requirements

Strong commercial skills and experience including selling process, negotiating, pricing, costing, discount structures, terms and conditions, sales strategy development, execution and sales proposal development.

Ability to forge relationships and build trust both within and external to organization

Education

Bachelor's Degree Engineering. Master's degree / MBA preferred

Formal training / experience in program management, negotiations and strategic selling

Work Requirements :

This role is considered a hybrid with onsite and remote options

Travel Requirements :

Occasional travel, less than 25% as required for client relationship management

Citizenship Requirement :

U.S. citizenship or Permanent residency is preferred

Job Type :

Full-time

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance