Bistro Manager

Job Description

Job Description

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job Summary :

Responds to and service guests needs and conducts friendly conversation in the interest of selling the hotel. Prepares, serves and cleans Bistro during your assigned hours for hotel guests. Ensures a clean, sanitary and attractive kitchen, serving area, pantries, pre-function, conference rooms and pool, as well as the hotel corridors and vending areas to ensure guests experiences as positive.

Responsibilities :

• Provide personalized, friendly service to our guests.
• Certified in Food Safety and Handling per class availability.
• Notify manager of low inventory of any food items and supplies needed.
• Occasionally assist with orders / purchase of supplies necessary to perform job.
• Prepare food items for service at breakfast according to occupancy efficiently and attractively.
• Maintain a constant and complete stock of food and beverage items during breakfast hours.
• Set up service areas each day as directed by manager.
• Clear and clean tables as they are vacated during breakfast hours. Plus assist caterers with clearing of dishes and prep areas.
• React immediately and safely to all spills and accidents in all work areas.
• Wash all serving equipment and store away each day.
• Properly return all reusable food items to storage each day.
• Knowledge of fire alarm and evacuation procedures.
• Keep the pantry and breakfast storage area clean, safe and sanitary.
• Must be CPR certified, SDS trained, and completed AWAIR program
• Maintain a clean and attractive work area, uniform and person.
• Clean lobby and corridors; wipe down tables / chairs, dust fixtures / window sills / baseboards, empty trash and mop / vacuum.
• Clean, set and prepare for events per manager and Banquet Event Orders.
• Wash and put away all dishes if working in Banquet or in Breakfast Dish Room.
• Maintain a clean and orderly area during Breakfast serving hours.
• Complete any special tasks assigned by management.
• Complete knowledge of all hotel policies, services and amenities.
• All duties must be carried out in a safe manner.
• Be flexible and adaptable to the changes and stress that will occur on your job
• Employee must treat everyone with dignity and respect.
• Keep confidential the business functions of the company including, but not limited to, financial status, customer / guest information, employee issues, etc.
• Maintain effective operational communication with management.
• Operationally proficient in tending Bar, following ZMC alcohol regulations and handling cash transactions.
• Set tables, linens, chairs, AV equipment, break items and all other preparation for functions.

Qualifications :

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service Skills
• Must have attention to detail and be customer service oriented.
• Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits / Perks :

• Medical, Dental, Paid time off, 401(k) for full-time employees
• All employees get discounts on hotels outside of their hotel they work in
• Opportunities for bonuses
• $250 referral bonus for you and a referred associate
• Daily Pay : access to your already earned wages before payday