Princeton University Library (PUL) seeks candidates for the position of Library Services Platform Technology Analyst. The position is a member of the Metadata and Enterprise Operations (MEO) team in the Cataloging and Metadata Services department, supporting our Library Services Platform (LSP) and other Library software systems that provide access to the Library’s physical and electronic collections. The position collaborates with other team members to administer, configure, troubleshoot the LSP (Ex Libris Alma) and other relevant systems to support end users as they utilize these systems.
This position will be located in the Library’s off-campus office.
Primary Responsibilities
- Collaborates with members of the MEO team on the administration, configuration, troubleshooting, and maintenance for Alma, and Resource Sharing Systems, and integrations with both local applications and third-party vendor platforms.
- Performs technical tasks involving bulk processes of metadata, user data and the creation of custom reports to support system functional operations.
- Takes the lead on monitoring and triaging service request tickets related to Library fulfillment activities and staff user accounts. Creates or refines documentation related to these areas within Alma.
Qualifications
Required :
Bachelor’s degreeMinimum 3 years of relevant experienceFamiliarity with at least one common scripting language (Python, Ruby, Perl, etc.)Familiarity with Library Metadata Standards (e.g., MARC, etc.)Comfort using relational database management systems (Oracle, SQL Server, MySQL)Willingness to learn and keep informed of new technologiesCustomer service orientationStrong problem-solving skillsExceptional written and oral communication skillsExceptional interpersonal and organizational skillsPreferred :
Experience working in an academic environmentExperience managing and configuring Library SystemsExperience troubleshooting integrations dependent upon authentication (SAML and Shibboleth)Familiarity with version control for code and configuration (git)Familiarity with using Application Programming Interfaces (APIs)Familiarity with common tools for IT documentation and project management (Confluence, Github)#J-18808-Ljbffr