Patient Access Trainer

Job Description

Job Description

Patient Access Trainer

Company : Cedar Sinai

Start Date : 11 / 03

Duration : 8 month contract to hire

Location :  Los Angeles, CA

Pay Rate :   $37

JOB DESCRIPTION

An employer is looking for a Patient Access Trainer in the Los Angeles, CA area. The Trainer is responsible for staff education, training delivery, and adoption of decision tree workflows during service line transitions. This role ensures Contact Center staff and homesite staff are equipped to use Epic workflows and standards effectively.

Responsibilities

• Conduct training sessions for Contact Center staff and homesite specialty staff (both virtual and in-person).
• Facilitate precepting and side-by-side coaching for new and transitioning staff.
• Participate in User Acceptance Testing (UAT) to validate decision tree functionality prior to rollout.
• Ensure staff compliance with PACC-wide standards (greetings, registration, insurance documentation, notes).
• Maintain training documentation, update materials, and support continuous education.
• Collaborate with Supervisors, Leads, and Managers to identify training gaps.

REQUIRED SKILLS AND EXPERIENCE

NICE TO HAVE SKILLS AND EXPERIENCE