OPERATIONS MANAGER

Operations Manager

As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Essential duties and responsibilities include :

• Establishing and annually reviewing standards and work procedures for all staff.
• Planning work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assisting in the hiring process; interview, hiring, and training of new associates.
• Orienting, developing, and supervising all supervisory / housekeeping staff.
• Conducting regular inspections and making recommendations to the facility.
• Conducting monthly reporting of goals, accomplishments, and future plans.
• Providing staff education and continuous training.
• Communicating with staff, administration, and other departments.
• Coordinating outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Qualifications include :

Associates at ESFM are offered many fantastic benefits including medical, dental, vision, life insurance / AD, disability insurance, retirement plan, paid time off, holiday time off (varies by site / state), associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), paid parental leave, and personal leave.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here for paid time off benefits information.