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Consumer Experience Specialist
VirtualVocationsSouth Bend, Indiana, United Statesjob_description.job_card.variable_days_ago
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A company is looking for a Consumer Experience Specialist I.
Key Responsibilities
Field and resolve inquiries via phone, chat, and other contact methods within the Consumer Experience Center
Provide exceptional customer service and maintain a working knowledge of service offerings and workflows
Document interactions and update consumer records in relevant technology systems
Required Qualifications
High school diploma or equivalent
1 year of prior experience in a Call Center or Customer Service environment
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Consumer Experience Specialist • South Bend, Indiana, United States
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