Customer Service Specialist

Schedule : Monday – Friday, 3 : 30 PM – 12 : 00 AM

About the Role :

We are seeking a motivated and detail-oriented Client Services Coordinator to join our team on the second shift. This role is key to providing exceptional support to our clients and ensuring smooth day-to-day operations.

Key Responsibilities :

• Serve as the primary point of contact for client inquiries via phone, email, and in-person.
• Coordinate and manage client service requests to ensure timely and accurate resolution.
• Maintain and update client records and documentation.
• Collaborate with internal teams to address client needs and escalate issues when necessary.
• Provide support for reporting, scheduling, and other operational tasks as required.

Qualifications :

IND2