Operations Coordinator, Youth Services (NCS) - Mayor's Office of Employment Development

Operations Coordinator

Salary Range : $59,410.00 ANNUALLY

Starting Pay : $59,410.00 ANNUALLY

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The Mayor's Office of Employment Development (MOED) Youth Services Division connects Baltimore City youth and young adults ages 1424 to education, employment, and career development opportunities through programs such as YouthWorks, YO! Baltimore, and the Workforce Innovation and Opportunity Act (WIOA). These initiatives provide job training, work experience, career counseling, and wraparound support to help young people build skills and transition successfully into the workforce. The Operations Coordinator supports the Assistant Director, Chief of Youth Services, by managing daily operations, fostering cross-department collaboration, coordinating special initiatives, and ensuring smooth execution of Youth Services programs. This role requires taking initiative, identifying improvements, and proactively supporting divisional goals.

Essential Functions

Executive Support & Administrative Coordination

• Manage the Assistant Director's calendar, schedule meetings, and ensure adequate preparation time and materials.
• Prepare agendas, take detailed meeting minutes, and track action items for follow-up at monthly Youth Services Management Meetings and other leadership sessions.
• Draft, edit, and distribute correspondence, reports, and presentations as needed.
• Serve as a liaison between the Assistant Director and internal / external stakeholders.
• Coordinate monthly meetings with Youth Services administrative staff.

Operational & Program Support

Event & Project Management

Records & Reporting

Other Duties

Minimum Qualifications

Education : Associate's or Bachelor's degree preferred; relevant experience may be substituted.

AND Experience : Strong organizational, time management, and communication skills. Ability to take initiative, work independently, and manage multiple priorities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms (Zoom, Teams). Experience in event coordination, grant research, or community outreach is preferred. Ability to work with diverse populations and maintain a professional, positive demeanor.

OR Equivalency Notes : Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

Additional Information

Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and / or Fingerprint screening, and must be successfully completed.

Probation All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity / expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER