Key Holder - Part-Time - Tanger Outlets - Fort Worth, TX

Job Description

Job Description

WHO WE ARE

Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men's brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do : We are people first, We think big, We have commitments, We act as owners and We never settle.

ABOUT THE ROLE

Mizzen+Main is seeking a driven, enthusiastic, and team-oriented Keyholder to support our retail team and serve as a leader on the sales floor. The ideal candidate has a passion for fashion, a strong sense of responsibility, excellent communication skills, and thrives in a fast-paced environment. This role includes key-holding duties, store leadership support, and direct customer interaction.

A DAY IN THE LIFE

• Act as a store leader in the absence of store management by opening / closing the store, ensuring daily operations run smoothly, and assisting in assigning tasks to team members.
• Deliver exceptional customer experience by engaging clients in a warm, genuine, and knowledgeable manner, effectively guiding them through the shopping experience.
• Provide in-depth product knowledge, drive sales, and handle all transactions including purchases, returns, and exchanges with accuracy and professionalism.
• Maintain brand presentation and operational and visual excellence through effective merchandising, replenishment, and organization of sales floor and stockroom.
• Assist in training and supporting new team members to uphold Mizzen+Main standards of service, appearance, and operational procedures.
• Communicate and promote current events, product launches, and store promotions to drive traffic and increase sales.
• Ensure in-store events are executed in alignment with brand standards and deliver a premium customer experience.
• Take ownership of store upkeep, including cleaning, restocking supplies, and ensuring fitting rooms and displays remain neat and functional.
• Understand and enforce all company policies and procedures to ensure store compliance and safety.
• Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.

WHAT YOU'LL NEED

PHYSICAL DEMANDS

While this job posting emphasizes the key responsibilities and requirements. There may be additional duties, responsibilities and qualifications for this job.

Why Mizzen+Main?

At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.