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Quality Assurance Engineer II, Echo Platform

Quality Assurance Engineer II, Echo Platform

AmazonAustin, TX, United States
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Description

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products.

We have also produced exciting new devices like Fire tablets, Fire TV and Amazon Echo. We are a smart team of doers that work passionately to apply advances in Gen AI and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. As a QA Engineer in this team, you will be working with a unique and gifted team building exciting products for consumers and collaborate with cross-functional engineering teams, including Hardware Technologies.

Key job responsibilities

As a QAE on the team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team's speed, quality and efficiency. The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques.

A day in the life

Design, develop, and execute test plans and test cases for Echo devices and related software.

Perform thorough functional, performance, and reliability testing of products

Conduct acoustic measurements and audio quality evaluations using specialized equipment

Document and track software bugs and hardware issues using bug tracking systems

Analyze test results, debug failures and provide detailed reports on product quality metrics

Collaborate with cross-functional teams (hardware, software, acoustic engineers) to resolve quality issues

Participate in design reviews and provide feedback on product specifications

Develop and maintain automated test frameworks for audio testing

Mentor junior QA team members

About the team

The Echo Platform team is a dynamic group of talented engineers passionate about advancing voice technology. We power the framework that brings Alexa, the world's most sophisticated voice assistant, enhanced with Gen AI capabilities. Our collaborative environment celebrates innovation, offering significant opportunities to own impactful projects and work with cutting-edge technologies. Team members shape the future of voice interaction while growing their careers. If you're excited about being at the forefront of AI-powered voice technology and want to work alongside passionate innovators, join our mission to make Alexa even smarter.

Basic Qualifications

4+ years of quality assurance engineering experience

Experience in automation testing

Experience in manual testing

Experience as QA lead on medium to large sized projects

Preferred Qualifications

Experience with at least one automated test framework like Selenium or Appium

Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600 / year in our lowest geographic market up to $185,000 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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