Senior Product Pre-Sales Engineer
VirtualVocationsDurham, North Carolina, United Statesjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Product Pre-Sales Engineer to contribute to its presale function success.
Key Responsibilities
Prepare and deliver demonstrations of Customer Service Automation solutions across the CCaaS platform
Evaluate and document prospect's infrastructure, leading discovery calls to identify opportunities
Collaborate with Sales, engineering, product, and design teams to develop innovative solutions
Required Qualifications
Bachelor's degree in a related technology field; MBA preferred
7+ years of hands-on technical experience in solutions engineering or sales architecture
7+ years of consulting or customer engagement experience
5+ years of contact center experience
Knowledge of chatbot, automation, conversational AI, and web technologies
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Senior Product Engineer • Durham, North Carolina, United States
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