Overview
Pay : $50,000-$200,000
Responsibilities
- Sales associates promote and sell merchandise displayed on the showroom floor and work directly with internal and external customers.
- Follow up with customer orders and inquiries; assist with any problems associated with merchandise in conjunction with customer service and warehouse operations.
- Coordinate with other departments to ensure customer needs are met; ask customers questions about products, prices, availability, and product uses to understand their needs.
- Explain features of products in a manner that the customer will understand and that benefits the customer based on their needs.
- Prepare sales tickets for orders obtained; assist customers in making product selections based on customer specifications; recommend, select, and help locate or obtain merchandise based on customer needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers; stay educated on new products, policies, and advertisements the store is running.
- Demonstrate knowledge of methods for showing, promoting, and selling products; may perform “house calls” traveling to a customer’s home to design a catalog of products for review for purchase to fit home décor.
- Maintain excellent customer relations and follow up with customers by email and phone; perform any other duties as directed by management.
Employment Standards
Ability to lift merchandise of 10 lbs or more; capable of walking or standing for long periods.Ability to listen and respond to customers’ needs; ability to communicate effectively with team members.Sales experience preferred, not required; maintain a positive attitude when working with internal and external customers; knowledge of employment and safety procedures.Physical Activity Requirements
To successfully perform the essential functions of the job, an employee must be able to stoop, kneel, crouch, reach, stand, climb, crawl, walk, pull, lift, talk, hear / listen, and perform repetitive motions.Heavy Work
Lifting up to 40 lbs rarely, and / or up to 10 lbs occasionally to move objects.
Work Environment
Indoor, climate-controlled environment.
Equal Opportunity Employer
Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.
Qualifications
Education
Required : High School
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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