Technical Support Specialist

V Group Inc.Richmond, VA, US

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Overview

Job Title : Technical Support Analyst

Duration : 06 Months

Start Date : ASAP

Position Type : Contract

Ceipal ID : SVA_HD729_AF

Company : V Group Inc. is a New Jersey-based IT Services and Products company, organized into multiple business units including Public Sector, Enterprise Solutions, Ecommerce, and Digital. We deliver IT Professional Services to Federal, State, and Local governments and hold contracts across 30+ states.

Responsibilities and Requirements

Required Skills :

Helpdesk - Accurately log and resolve tickets. Serve as a point of contact. Escalate when necessary (3 Years)

Customer Oriented and Team Player (3 Years)

Computer diagnostics and remediation (3 Years)

Strong ability to effectively communicate (3 Years)

Additional duties as needed.

Nice to Have :

Telecommunications skills (POTS lines, VoIP, and cell)

A / V Systems Support

Contact

For more details, please connect with Afra Aleem at 609-371-5400 Ext 112 or email afraa@vgroupinc.com

Company Contact and Social

Website : vgroupinc.com / publicsector

LinkedIn : linkedin.com / company / v-group

Facebook : facebook.com / VGroupIT

Twitter : twitter.com / vgroupinc

J-18808-Ljbffr

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Technical Support Specialist • Richmond, VA, US

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