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Dickies : eCommerce Program Manager

Dickies : eCommerce Program Manager

VF CorporationCosta Mesa, CA, US
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E-Commerce Program Manager

For over a century, Dickies has been worn by those forging their own path to shape the world we live in. We celebrate the can-do spirit of tradespeople, skaters, and doers who continue to put their trust in us. And we're ready for the next 100 years of rolling up our sleeves alongside them, creating styles that work as hard as they do.

So, before we get to the job details, take a minute to learn a little more about us our values and our culture. If you can see yourself working side-by-side with a team dedicated to those people that work hard and play harder, Dickies just may be the place for you.

A day in the life of an E-Commerce Program Manager at Dickies looks a little like this.

The E-Commerce Program Manager is responsible for ensuring new digital capabilities being developed for the eCommerce platform can be scaled and supported by business and IT organizations. In this role you will work very closely with IT eCommerce and ERP teams, as well as business teams, including UX, Front End Development, Product, Digital Marketing, Customer Service, Finance, and Analytics. This position reports to the Senior Director of eCommerce.

Let's break down that day-in-the-life a bit more.

  • Serves as the key liaison between the business, Licensees, EDI 3rd Party Providers, and internal IT teams to strategize and prioritize business needs.
  • Manages day to day interactions with third parties to communicate business objectives and provide detailed business requirements.
  • Own the coordination, prioritization and ultimate delivery of Ecommerce product solutions.
  • Work closely with business and IT teams to define requirements and appropriate User Stores for utilization by development teams.
  • Serve as an expert on the features and functions of the e-commerce platform and product integrations.
  • Write requirements and prioritize backlog based on product strategy and vision.
  • Create detailed business documentation and requirements that will be used by the architects, developers and QA team members to make functional changes to the product.
  • Build an intimate knowledge of the customer, business KPIs and technological capabilities to inform product integration decisions.
  • Monitor the performance and customer feedback of integrations post-launch to refine features.
  • Participate in the strategic development and implementation of A / B testing, personalization and analysis.

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you'll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 2-3 years of experience and professional achievements.

The foundation skills you will need in this position are :

  • Strong focus on teamwork and the ability to develop cross functional relationships
  • Ability to function in a strategic and tactical capacity in an agile environment
  • Strong critical thinking and analytical skills are required; ability to apply systems knowledge to troubleshoot and analyze new issues is important
  • Excellent verbal and written communication skills
  • Must be a self-starter, able to work independently with a proactive working style
  • There are also a few skills that are not required but preferred :

  • Experience in a global environment
  • Familiarity with programming languages such as HTML and Java
  • 2+ years of Shopify experience
  • Educational / Position Requirements :

  • Bachelor's degree in Computer Science, Information Systems or Business-related disciplines or equivalent certification / experience
  • 2+ years of ERP integrations experience
  • Experience with Ratings & Reviews and UGC platforms such as Bazaarvoice and Curalate
  • Experience with tools such as : Salsify, Monetate, Google Tag Manager, Adobe Analytics and Google Analytics
  • Experience writing, tracking, and executing QA test cases
  • Knowledge of website personalization
  • Now we have a question for you. Are you in?

    Hiring Range : $82,080.00 USD - $102,600.00 USD annually

    Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

    Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.myvfbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

    Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

    At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at peopleservices@vfc.com. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

    Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

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    Ecommerce Manager • Costa Mesa, CA, US

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